About us

Student complaint enquiry

If you want to enquire about making a formal complaint or receive advice about the options available to you, please complete this form.

Important: Submitting this form does not mean that you are submitting a formal complaint to NZQA. Your completed form will be sent to NZQA’s Quality Assurance Division who will then assess the information you provide and inform you of the options available.

Your Contact Details

Please provide the following details so we can contact you back regarding your enquiry.

Your full name: *

Your email address: *

Your Enquiry

Please provide the name of your provider and the details of your enquiry.

Provider MoE number: (if known)

Name of provider: *

What is your complaint about this provider? *

What is your desired outcome? *

Customer Survey

NZQA strives to meet the service standards in its Customer Charter. From time to time we contact customers directly by email or phone to ask them about the service they have received from us.

I would like to opt-out from being sent a customer feedback survey