Our values - Ngā Mātāpono

How they fit together

Respect - We value and consider the professional views, culture and beliefs, feelings, needs and efforts of others. We give equal consideration to others. We say what we mean, listen respectfully and think and act constructively.

 Rangatiratanga - empowering and leading othersKotahitanga - collaboration and unity Ngaiotanga - doing our job in the best possible way
Kaitiakitanga - guardianship We ensure New Zealand qualifications are credible and robust, nationally and internationally. We are committed to enabling positive team outcomes/goals. We take pride in our work and strive for the highest levels of efficiency and effectiveness.
We strive to establish, maintain and improve quality services and high standards of responsiveness. We take collective responsibility for our teams' health and performance. We use robust decision-making processes and criteria.
We actively build staff and the organisational capability. We interact positively with others in a way that preserves and enhances our own mana and the mana of others. We learn from our experiences.
Whakapono - open and transparent We clearly communicate our goals, strategies, standards and expectations. We value open and honest communication. We follow agreed processes and procedures.
We share relevant information and by doing so improve the quality of decision-making. We remain open to new perspectives and ideas. We manage the dissemination of information in a responsible and trustworthy manner.
We understand and respect the roles and responsibilities of others. We raise issues of concern directly with those involved. We explain our decisions.
Manaakitanga - caring for and valuing others We help, support and encourage each other. We work collaboratively and constructively. We consult genuinely and consider a range of options before making decisions.
We create a safe environment where divergent opinions can be discussed. We focus on finding solutions. We develop good relationships with our stakeholders and help them access our services.
We share knowledge and expertise. We recognise and treasure cultural diversity. We are reasonable in our expectations of others.
  We celebrate effective teamwork.  

Our Values poster matrix (PDF, 143KB)

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