December 2018
- 12 Dec 2018

Keeping your students safe on the roads

With the holidays coming up, NZQA encourages your organisation to discuss road safety with your students to make sure they are aware of the increased risks over the holiday period, and to keep themselves safe on the road.

Useful information links include: Driving in New Zealand and New Zealand Road Code Online.

While not compulsory, NZQA highly recommends you encourage your students to have at least third-party vehicle insurance if they drive a vehicle.

Keeping your students safe in the water

Summer is here. No doubt your students will be heading out to discover and enjoy New Zealand’s beaches, lakes and rivers. To keep your students safe in and around the water, NZQA also encourages your organisation to discuss water safety with your students.

There’s more than one way to raise awareness about staying safe in the water, but if you need any tips or resources for your students, be sure to visit Water Safety New Zealand.

Code of Practice News

Ministry of Education notice: proposed changes to the Code of Practice

The Ministry of Education, along with NZQA, are currently working on proposed updates to the Education (Pastoral Care of International Students) Code of Practice 2016 (the Code).

The proposed changes relate to international student contracts (to better manage international student disciplinary action and enrolment terminations), safety checking of residential caregivers, and adding or amending some process requirements to better achieve the objectives of the outcome statements. We are also proposing other minor and technical changes to improve clarity.

The Ministry will work with sector groups on the details of the proposed changes and will provide further updates as this work progresses.

For any questions, please contact: international.division@education.govt.nz.

Review of Code

The date to submit your attestation form of performance against the required outcomes and processes set out in the Code is 1 October 2019.

Thank you to the many signatories who submitted their 2018 form by the due date. We encourage you to plan now for 2019. Here are some tips from the Code Team to assist you with your review report.

You must review your performance against the Code each year.

  • As an organisation, you are responsible for providing evidence that you meet the Code 2016, or what you plan to do if you do not meet parts of the Code.
  • If you became a signatory before 2016, check that your policies, processes and documentation have been updated to meet Code 2016.
  • If you do not have international students and want to keep your signatory status, you must review the policies and processes you have in place. See NZQA guidelines for self-review (PDF, 385KB).
  • New signatories are expected to start reviewing their policies and procedures within six months of becoming a signatory.

Review is ongoing

  • Review of your performance against the Code is an ongoing process. It is an opportunity to reflect on your current practice and consider what evidence you have evidence that you are meeting the outcome and what actions, if any, you are taking as a result of evaluating the data.
  • Consider having an annual review programme. You might schedule review of some Code outcomes periodically throughout your review cycle. For example, it may make sense to review Outcomes 3 and 5 after your enrolment period.  
  • Share the responsibility, but consider delegating one person to have oversight. This allows the people responsible for different outcomes to contribute to the review process. For example, your health nurse or counsellor might contribute to Outcome 6 of the review. Or the review of contracts and enrolment might be managed by one part of your organisation and student support by another.
  • See NZQA’s self-review guidelines for advice about the different parts of the Code that may require different approaches. Remember, you can use your own template for your report. More information is available at: Annual self-review and attestation.
  • You can submit your attestation before the due date, if that is what works best for your review of performance against the Code. 

Contacts and communication

Keep NZQA updated with the Code contact details of your organisation. Inform us immediately if there are any changes. It is important to keep your contact details updated so we can ensure your organisation receives our Code notices, letters and news.

NZQA needs at least two Code contacts:

  • Chief executive
  • Code contact person

Send Code contact information to: qaadmin@nzqa.govt.nz

News from Education New Zealand (ENZ)

Two recent ENZ updates and a programme in development are designed to support international students, signatories and agents. 

Refreshed Education New Zealand Recognised Agency (ENZRA)

ENZ’s list of recognised agencies was updated 1 November 2018.

Please note: you must carry out all agent checks required by the Code. This includes ENZRA agents. 

To gain or retain ENZRA status, agents and agencies need to meet these three core standards on a yearly basis:

  • meeting a points target and minimum visa approval rate
  • meeting core conduct requirements
  • undertaking training as required.

Agent search capability

ENZ’s agent search capability on www.studyinnewzealand.govt.nz is updated. It gives signatories, international students and their families more search functionality and assistance in finding information about agents.

For example:  

  • The search capability allows a student to search for agencies that can assist them based on the type of education provider they want to study at. This may be helpful for those students looking to transition to a tertiary provider.

Agent training programme

ENZ is building an agent training programme so agents can continue to learn about New Zealand education and training, legislation and expectations. 

This will be a free online programme of e-learning for agents. Once completed, your agent(s) receive access to New Zealand education marketing materials.

Sign up to the ENZ homepage to receive an update when the training programme goes live.


If your agent wants to know more, direct them to Dan Smidt, ENZ Manager: dan.smidt@enz.govt.nz.

Please note: you must carry out all agent checks required by the Code.   

Reporting results to NZQA within three months of assessment

Any education organisation with consent to assess against standards must report the results of assessments within three months of the assessment happening.

This includes both Not Achieved (for secondary students) and Achieved results, as well as Merit and Excellence results for any standards. This is a requirement under part 2, clause 10, of the Consent to Assess against standards on the Directory of Assessment Standards Rules 2011.

There is also a fee for each credit reported (currently $1.58 per credit for tertiary education organisations). This fee goes towards funding the assessment and moderation services NZQA provides.

NZQA asks that all organisations with consent to assess check that they are meeting these requirements. If your organisation is not sure or has questions about the requirements, contact Data Management and Learner Records at NZQA for more information.

If you have questions about how to report results, see Submitting results and awarding qualifications.

Changes to the 2019 Approved Subjects List for University Entrance

The approved subjects list for UE is to be amended for 2019 by the addition of two new subjects, New Zealand Sign Language and Psychology.

For 2019 assessment planning purposes, the list of Approved subjects for University Entrance from 1 April 2019 provides the registered numbers of the current (including newly registered) assessment standards that will meet University Entrance requirements from 1 April 2019.

Changes to the list of standards that contribute to University Entrance literacy requirements

Following a review of the list of standards that can be used to contribute to UE literacy requirements, the list will be updated in 2020.

Nineteen standards will be added to the list, and the status of 21 standards currently on the list will be updated. Thirteen standards will be removed. To avoid disadvantaging existing students, all these standards will continue to be available to contribute to UE literacy requirements until 31 December 2021. The reviewed list will therefore be fully in place from 2022.

To help with planning for the 2020 academic year, the registered numbers of the assessment standards that contribute to University Entrance literacy requirements from 1 January 2020 are listed on the NZQA website: Literacy requirements for University Entrance.

To find out more about the review process and implementation timeframes, see: Review of the list of standards that can contribute to University Entrance literacy requirements.

The next periodic review of the list is planned to start in 2022.

QAD on the web

Consistency guidelines updated

Guidelines for assuring the consistency of graduate outcomes have been updated and now include a refreshed evaluative question:

‘How well does the self-assessment and supporting evidence provided by the education organisation demonstrate that its graduates match the graduate outcomes at the appropriate threshold?’

In addition, the rubrics for the evaluation of educational organisation self-assessment and supporting evidence have been simplified.

The new evaluative question and rubrics will be available on the NZQA website from December 2018 and will be used for consistency reviews conducted after January 2019.

New permanent delivery site forms

The process for documenting new permanent delivery sites has been simplified with two new forms for Category 1 and 2 and Category 3 and 4 providers.

The forms are: Permanent Delivery Site Approval Form (DOCX, 181KB) (Category 1 and 2), and Site Attestation form (DOCX, 77KB) (Category 3 and 4). Please use these forms when notifying or applying for approval for new permanent delivery sites.

The forms are available at: Approval of delivery sites for Level 1–6 Programmes and Level 7 Diplomas.

Micro-credentials and equivalency services now available

NZQA is accepting applications for micro-credentials from quality-assured tertiary education organisations (TEOs) as well as applications for equivalency from non-TEOs.

For more information about approval of micro-credentials, see Approval of micro-credentials.

For more information about the equivalency service, see Micro-credential equivalency on the NZQF.


Refunds for domestic students on courses under three months

Effective from 2 June 2018, domestic students enrolled in courses under three months in duration are entitled to withdraw and receive a refund in the same circumstances as an international student. PTEs should ensure their refund information reflects this change.

Refer to the Student withdrawals and refunds web page for further information.

Keeping records

Section 6.2 of the PTE Enrolment and Academic Records Rules requires PTEs to keep all student assessments for at least 12 months from the date of completion. This means that, even if students have graduated, all of their assessment material must be retained by the PTE for at least one year.

Updating contact details

Help us talk to the right person first time – keep your organisation’s contact details on the Education Organisation profile page up-to-date.

If you have a query about approvals and accreditation, please contact your NZQA representative directly. You can find this person on your profile page.

Printing New Zealand qualification certificates

NZQA encourages TEOs to award and issue New Zealand qualifications listed at Levels 1-6 on the NZQF.

When you are designing New Zealand Certificates and Diplomas, refer to the guidance on the following web page: TEO issue of New Zealand qualification documents.

Forms and attestations due

PTEs with a financial year-end of 30 September 2018

PTEs with a financial year-end of 30 September 2018 need to submit the following documents to NZQA by 28 February 2019:

Quarterly student fee protection attestation due 14 December 2018

The quarterly attestation form for Student Fee Protection for the quarter ending 30 November 2018 was due to your trustee by 7 December 2018. Lodge the trustee attestation with NZQA by 14 December 2018.

Forwarding information and queries

Forward the above documents and any queries to: qaadmin@nzqa.govt.nz.

Subscribe to eQuate 

You can subscribe to eQuate through the ‘sign up’ link on the eQuate section of the NZQA website.

Compliance summary for December 2018-February 2019

Annual Statutory Declaration

To NZQA within five months of a TEO’s financial year-end

For all TEOs with a financial year-end of 30 September 2018, due 28 February 2019

Independent Assurance Practitioner’s Review

To NZQA within five months of a PTE’s financial year-end

For PTEs with a financial year-end of 30 September 2018, due 28 February 2019

Student Fee Protection audit

To NZQA within five months of a PTE’s financial year-end

For PTEs with a financial year-end of 30 September 2018, due 28 February 2019

Student Fee Protection quarterly attestation – quarter ending 30 November 2018

To NZQA by 14 December 2018

Not required for standard trusts – only for static trusts or bank bond trusts

Code of Practice self-review attestation

To NZQA by 1 October each year

Annual requirement

Fit and Proper Person and Conflict of Interest declarations

With new applications for registration; also, for proposed new governing members* of registered PTEs

*See Section 232 of the Education Act 1989 for the definition of governing member

Must be completed by all new governing members before commencing in the role, and at any time when an existing governing member has a new conflict of interest or change in fit and proper status

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